Every landlord in Ontario eventually encounters the Landlord Tenant Board (LTB). It’s where disputes are resolved, rent increases approved, and evictions ordered.
The challenge? The LTB process is complex, technical, and often slow. Landlords can lose months of rent waiting for hearings. A small mistake on a notice can get a case dismissed. And tenants often have access to free legal support while landlords are left navigating the system alone.
That’s where AVS Hospitality comes in. As a leading property management company in Ontario, we’ve guided landlords through every step of the LTB process. Our expertise helps reduce risk, avoid costly errors, and make sure landlords stay compliant with the Residential Tenancies Act.
Here’s our comprehensive overview of the Landlord Tenant Board—what it does, why it matters, and how professional property management can turn it from a headache into a manageable process.
What is the Landlord Tenant Board?
The Landlord Tenant Board is an independent tribunal that operates under Ontario’s Residential Tenancies Act (RTA). Its purpose is to resolve disputes between landlords and tenants fairly and legally.
The Board handles:
Rent increase approvals
Eviction applications
Tenant maintenance complaints
Landlord claims for arrears or damages
📖 Read the full Residential Tenancies Act, 2006.
For landlords, the LTB is the only legal path to enforce many rights, from collecting rent to ending a tenancy.
Why the LTB Matters for Landlords
Unlike most businesses, landlords cannot simply “end” a customer relationship. If a tenant doesn’t pay or damages a unit, the only legal solution is through the LTB.
But that process comes with major risks:
Backlogs: Some hearings take months to schedule.
Dismissals: One error in notice or service means starting over.
Tenant advantage: Many tenants receive free legal help.
This is why so many Ontario landlords work with professional property management firms like AVS Hospitality—to handle the details, reduce risk, and save time.
Key Processes at the Landlord Tenant Board
1. Rent Increases
Ontario limits how much landlords can increase rent each year. The provincial guideline is published annually: LTB Rent Increase Guideline.
If a landlord wants to raise rent above this percentage (for example, to cover major renovations), they must apply to the LTB.
🔗 Relevant Form: N1 Notice of Rent Increase
👉 How AVS helps: We prepare and serve rent increase notices correctly and advise on whether above-guideline increases are worth pursuing.
2. Ending a Tenancy
Ending a tenancy requires specific notices. The most common include:
👉 How AVS helps: We ensure notices are completed properly and served legally, preventing dismissals at hearings.
3. Hearings
Applications eventually lead to a hearing. Landlords often search “LTB hearings today” hoping for updates—but hearings can take months.
Hearings may be conducted:
By Zoom
By telephone
In-person at LTB offices
👉 How AVS helps: We prepare landlords for hearings, organize evidence, and coordinate with paralegals so cases are presented professionally.
4. Decisions and Orders
After a hearing, an adjudicator issues a decision. Many landlords ask: How long do LTB decisions take?
Straightforward cases: a few weeks
Complex disputes: months
With backlog: 6+ months is common
👉 How AVS helps: We track decision timelines, follow up on orders, and assist with enforcement through the Sheriff if necessary.
LTB Adjudicators: Who Decides Your Case?
LTB adjudicators preside over hearings, apply the Residential Tenancies Act, and issue enforceable orders.
👉 How AVS helps: We know what adjudicators expect—clear records, proper notices, and professional communication. Our preparation strengthens a landlord’s position.
The LTB Act and Compliance
The Landlord Tenant Board enforces the Residential Tenancies Act (RTA), which governs:
Rent increases
Grounds for eviction
Tenant protections
Landlord obligations
One mistake can cost months of delays.
👉 How AVS helps: We make sure landlords stay compliant with the RTA, preventing avoidable dismissals.
The Headaches We Help Landlords Avoid
Notices dismissed because of clerical errors
Missed filing deadlines
Incomplete evidence packages
Stressful hearings without preparation
Lost rent due to delays
With AVS Hospitality managing your properties, these risks are minimized.
AVS Hospitality in Action
We’ve successfully guided landlords through countless LTB matters. One example: a multi-unit property in Toronto where three tenants fell behind on rent. The owner tried to serve N4 notices on their own—but two were dismissed for improper service.
When AVS took over, we:
Corrected and re-issued the notices
Coordinated evidence of arrears
Worked with a paralegal for hearing prep
Result: all three cases succeeded, arrears were ordered, and the owner avoided another six-month delay.
This is the difference a professional property management company makes.
👉 Learn more about our property management services.
Conclusion: The Landlord Tenant Board Doesn’t Have to Be a Nightmare
The Landlord Tenant Board is a fact of life for Ontario landlords. Rent increases, evictions, disputes—all roads lead through the LTB.
Handled alone, the process can be stressful, confusing, and costly. But with AVS Hospitality, landlords get a partner who knows the system, reduces risk, and manages the details.
📞 Contact AVS Hospitality today to see how we can help you navigate the LTB with confidence.
Get in Touch
📞 Call: 647-294-5111
📧 Email: contact@avshospitality.ca
📲 Instagram: @avs_hospitality
▶️ YouTube: AVS Hospitality Channel
👉 Website: AVS Hospitality
